Frequently Asked Questions

The platform is grounded in years of algorithmic development, statistical modeling, and continuous refinement through live and historical market data. It prioritizes quality over quantity, focusing only on trade setups that meet strict confidence thresholds.

WiXy.ai scans crypto markets 24/7. When specific patterns and technical conditions align, it generates immediate trade alerts that are presented clearly and simply—no clutter or confusion.

Our internal testing and live monitoring suggest the AI system maintains a high accuracy rate, aiming for consistency over time. While no system is infallible, WiXy.ai is designed to capture edge-based setups with measurable risk-reward potential.

You will receive real-time signals for buying and selling opportunities suited for day trading. Alerts include timing, direction (buy/sell), symbol, and relevant price action.

Yes, WiXy.ai is suitable for traders at various experience levels. However, it is a tool—not a financial advisor. Users are encouraged to apply personal judgment and manage their risk accordingly.

Signals are accessible through our web-based dashboard, optimized for both desktop and mobile. A native app is under development for enhanced convenience.

No additional software is needed. However, we suggest using your preferred charting platform alongside WiXy.ai to validate signals and manage trades effectively.

Day trading alerts are intended for trades executed and closed within a single session. Swing alerts (coming soon) will apply to setups that play out over multiple days.

When an alert is generated, it will appear in the dashboard with detailed information: Time of alert Type (new setup, target reached, trade closed) Symbol Trade direction (long/short) Suggested action (entry, partial exit, full exit) Relevant market price

Our system can send a signal any time of the day or night. Crypto Currency Markets operate 24/7.

Yes. Market updates are live, but minimal price changes may show slight lag depending on trading volume and price movement.

The dashboard updates once a new market tick is received. Until then, the P/L may temporarily show zero.

In volatile conditions, rapid price movements can trigger quick exits when early targets are hit. This is a deliberate risk-management feature.

While we don't disclose full algorithmic logic, trades are based on a combination of technical indicators, volume shifts, price patterns, and statistical models designed to detect favorable setups.

WiXy.ai only sends alerts when all trade conditions are met. Pre-alerts are not offered to ensure signal reliability.

WiXy.ai offers monthly and annual plans for trading signals.

Yes, subscriptions can be upgraded or downgraded anytime via your account settings.

We accept major credit cards and PayPal.

No. All purchases are final and non-refundable.

Yes. Annual billing offers a lower monthly rate.

Yes, with access continuing until the end of your billing period.

Yes, unless canceled prior to the renewal date.

No, but third-party charting tools can be helpful for trade planning and validation.

A mobile app is currently in development. The web dashboard is fully mobile-optimized.

No, users must execute trades manually via their preferred brokerage.

While we do not publish full backtests, our system has shown strong performance across historical data. Past results do not guarantee future returns.

Notification settings can be customized in your dashboard preferences.

No. WiXy.ai provides market signals for informational purposes only. It is not a substitute for independent financial advice.

No trading system can guarantee success. Markets carry inherent risk and users must exercise their own judgment.

No, WiXy.ai is an analytics platform. It does not provide investment advice, execute trades, or manage assets.

We recommend using WiXy.ai as part of a broader strategy that includes research, analysis, and disciplined risk management.

Yes, WiXy.ai offers market analysis tools only and does not engage in activities requiring financial licensing.

No. Users must manually assess and act on signals. Automation is not supported.

Via the contact form or support email listed on our website.

You can reset your password through the login page.

We welcome suggestions through our support channels.